We're here for you

At Roxy York, we believe thoughtful, personal service is every bit as important as the clothes we offer. Our small team is here to help you — with care, clarity and an eye for every detail.

Whether you have a question about a product, need help with an order or simply want sizing guidance, we're here to make everything easy and reassuring.

You can reach us every day of the week.

Customer service hours
Monday to Friday, 9:00 AM to 6:00 PM (ET)
Saturday and Sunday, 10:00 AM to 4:00 PM (ET)

Response time
We usually reply within 24-48 hours.

Email: info@roxyyork.com
Phone: +1 (213) 556 4715

Registered business address (not a return address)
ECOMDREAM
ABN: 87 728 334 984
24 Gracemar Avenue
Panania NSW 2213
Australia

Looking for a quick answer? Visit our Frequently Asked Questions.

We look forward to helping you.

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